Terms of Service

These Terms of Service govern your use of ParcelScope, a property intelligence platform operated by ThreatLabs LLC ("we", "us", "ParcelScope"). By creating an account or using the service, you agree to these terms.

1. The service

ParcelScope provides a map-first interface to public records covering Charleston County, South Carolina. Data is sourced from county GIS feeds, the SC Secretary of State, and municipal short-term rental registries. We compile, normalize, and present the data; we do not own the underlying records.

2. Accounts

You must provide accurate registration information and keep your password confidential. You are responsible for activity under your account. You must be at least 18 years old.

3. Acceptable use

You agree to use ParcelScope in accordance with our Acceptable Use Policy. In short: don't use ParcelScope to harass, dox, or stalk individuals; don't scrape the platform outside of the documented API; don't resell raw data feeds without an enterprise agreement.

4. Subscriptions and billing

Paid plans are billed monthly via Stripe. Subscriptions auto-renew until cancelled. You can cancel from your billing dashboard at any time; access continues through the end of the current billing period. Add-on charges (skip-trace, direct mail, API overage) accrue per-use and are billed on the next invoice. We do not issue prorated refunds.

5. Add-ons

Skip-trace charges apply only when a third-party provider returns at least one contact match. Direct mail charges apply per piece sent through our provider (USPS postage included). Both are billed at the rate in effect at time of use.

6. Public records and accuracy

All ParcelScope data is sourced from public records. We refresh frequently but cannot guarantee real-time accuracy. We display source and timestamp on every record. Don't make legally consequential decisions based solely on ParcelScope data — verify with the authoritative source.

7. Skip-trace data

Skip-trace results are provided by third-party data brokers and carry their own terms. You may not use these results for FCRA-regulated purposes (employment, credit, insurance, tenant screening) or for any unlawful purpose, including TCPA-violative outreach.

8. Intellectual property

ParcelScope's software, branding, and compilation of public records are owned by ThreatLabs LLC. You retain rights to your saved searches, lead lists, and exports. You grant us a non-exclusive license to host this content as needed to provide the service.

9. Termination

Either party may terminate at any time. We may suspend access for violations of these terms, with notice unless an immediate suspension is required to protect users or the platform.

10. Disclaimer of warranties

The service is provided "as-is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

11. Limitation of liability

To the fullest extent permitted by law, ThreatLabs LLC's total liability under these terms is limited to the amount you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

12. Governing law

These terms are governed by the laws of South Carolina, without regard to conflict-of-law principles. Disputes will be resolved in courts located in Charleston County, SC.

13. Changes

We may update these terms occasionally. Material changes will be posted with a new effective date and emailed to active subscribers at least 14 days before taking effect.

14. Contact

Questions about these terms? Email legal@parcelscope.app.